Support that doesn’t stop at launch
Once your website goes live, we don’t disappear. Keeping a site secure, up to date and performing well takes ongoing care, and that’s where our hosting and support packages come in. We offer reliable hosting and friendly, responsive support from our North Devon offices, keeping everything running smoothly so you can focus on running your business.
You’ll still have full access to your content management system, but if you’d rather not deal with updates, tweaks or technical maintenance, our team is here to handle it for you.
Website hosting you can rely on
We offer secure, dependable hosting tailored to your website’s needs. For standard brochure and content-led sites, we provide EU-based cloud hosting through Heart Internet, including advanced monitoring and security safeguards.
For more demanding websites, ecommerce platforms or high-traffic sites, we now also offer hosting on a high-spec GoDaddy VPS. This provides increased performance, scalability and resilience, making it ideal for businesses that need extra power and reliability behind the scenes.
Whichever option is right for you, your website is hosted on secure infrastructure with proactive monitoring and support.
Ongoing website support
Our website support packages are designed to make life easier. As a support client, you can request content updates, layout tweaks or technical changes whenever you need them. We also take care of regular security updates, performance checks and analytics setup to ensure your site continues to work as it should.
You’ll have direct access to our in-house team during office hours, without the hassle of ticket systems or call centres. Just pick up the phone or send an email and we’ll take it from there. Most requests are handled quickly, often within the same day, and we always aim to complete tasks within two working days.
A flexible, tailored service
Every organisation is different, so our hosting and support packages are tailored to suit your website and your workload. Whether you need occasional help or ongoing hands-on support, we’ll recommend a setup that fits your requirements and grows with your business.
From small updates to ongoing maintenance, we act as an extension of your team, keeping your website secure, stable and up to date.
Need help managing your website?
If you’d like to learn more about our hosting and website support services, get in touch and we’ll talk through the best option for you.